HIGHEST PAYOUT

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FAQ

Can I get a quote over the phone?

We often receive phone calls asking us to discuss pricing, The simple truth is this, if you call a business to ask how much that business might pay for your jewelry or coins, you will be told the highest, most optimistic number possible.  Let’s face it, that’s what you want to hear and the person on the other end of the phone knows this.  Or they might reply, “we pay up to” and insert the highest possible number in their response.  Anyone who is going to present an unfair offer will probably not warn you in advance.  Over the phone, we do not give “rough ideas, ballpark estimates” or otherwise discuss pricing on anything that we have not personally seen, weighed and tested.  You may choose to visit another fine jeweler to get an offer prior to visiting us, or to make things simple, do some research on our company or the company you are considering working with.  You will discover that we are fair and that we present generous offers in a safe, upscale environment.  Our accolades, reputation, and education speak volumes. Please allow us to serve you.

If I sell my items, when and how do I get paid?

If we are interested in buying the items, we will make an offer and if you accept, we will write you a check from Bank of America.  Bank of America is one mile down the street from us and you are welcome to cash your check there.

Does Raleigh Gold Jewelry buy every item they are offered?

No, we do not buy every single item, every time.  Sometimes we are offered items that we do not wish to purchase.  Naturally, we reserve the right to choose what we purchase.  As a seller, you are not obligated to sell your items.  As a buyer, Raleigh Gold Jewelry is not obligated to purchase your items.

Is there a limit to what Raleigh Gold Jewelry will buy?

No, we can buy any amount.  No amount is too large for us to purchase.

What if I sell my items and then change my mind?

At the time of sale, you will be asked to sign your check, which states in simple terms, all sales and/or purchases are final.  We do not overturn, reverse, refund or otherwise “cancel” a purchase. One we purchase, all purchases are final.

Our Reviews

I had an amazing experience at Raleigh Diamond because of Jennifer Lincoln. Because of her knowledge and expertise she ordered me the perfect replacement stone to match my ring. She made me feel so good about what we could afford and didn't make me feel less because I couldn't afford a more expensive stone. She could not have been more precious and enthusiastic! She answered all of my questions and acted like they were all good ones! ; ) Because of her I will use Raleigh Diamond for my future jewelry needs and recommend everyone I can! My ring turned out beautifully I couldn't be happier.read more
Allie Quade
Allie Quade
18:14 07 Mar 20
Highly recommend Raleigh Diamond! Just purchased my engagement ring replacement (after losing mine). I worked with Becky. She was highly knowledgeable, very professional and made the process very easy. Huge selection of styles. So happy with my recent purchase!read more
Amy Sellers
Amy Sellers
22:37 12 Sep 19
Raleigh Diamond Fine Jewelry is and always has been my first choice when shopping for jewelry. Why? Customer service!!! I really appreciate the attention to detail and commitment to customer satisfaction. The magnificent show room of jewelry is intimidating for sure, especially if you’re trying to find a special gift. However, don’t be alarmed help will be with you soon. Thank you for making each and every experience satisfying! Douglas Bestread more
Tadpole Best
Tadpole Best
16:42 14 Mar 20
I am a full time graduate student with a hectic schedule and limited funds. When I knew I wanted to propose to my girlfriend I also knew I would have some hurdles to jump. Raleigh diamond was able to make those hurdles disappear. I walked in with a set budget and they were able to beat it and help me craft a beautiful ring I could be proud of. I worked with Jenny Damiano, who was nearly excited as I was about the proposal. She was personable and upfront and broke down the more nuanced points to buying an engagement ring. Whenever I walked in all of the staff greeted me with enthusiasm and kindness, and you can see they enjoy what they do and aren't trying to just make commission.The one blip I had was an interaction I had with the owner. There was an issue (which was fixed, so I still whole heatedly give 5 stars) for which I had to talk to him. He kept talking over me and telling me things were handled (that's fine, I get that he is busy), but then he turned to one of the sales people in the middle of our conversation and demanded to know why the music was playing so low. When the salesman tried to explain that one of the customers was having a hard time hearing another sales rep and asked for the music to be brought down, the owner cut him off (for the second time) and stated he didn't care and told him to turn the music back up. That interaction left a much worse taste in my mouth than low playing music, which I genuinely did not notice until he made a scene.Again, this place is great, and you can't go wrong with any of the salespeople, many of which I have had conversations with. They will go out of their way to get you what you want at your price point, and their jeweler is nothing short of a magician. We will be getting our wedding rings from here, and I hope to shop here for my fiancee for years to come. Give them a chance and you won't be disappointed.read more
Alex Casimir
Alex Casimir
15:02 14 Mar 20
Great Customer Service & Experience. Really enjoyed my experience purchasing from Raleigh Diamond. They made sure I was completely satisfied with my purchase and took the time to educate me all about diamonds. It was a difference of night and day when compared to other diamond jewelers that only seemed about getting my money (smile). Special thanks to the saleswoman Becky. She was awesome!!!!read more
WILLIE LAWRENCE
WILLIE LAWRENCE
13:50 26 Jan 19
My experience at Raleigh Diamond Fine Jewelry was fantastic. Jenny was so knowledgeable and told me the wonderful stories behind the exquisite pieces in the estate collections. She was very patient and non judgmental about my spending limits, and really educated me on the options available that l hadn't considered. Also gave me an introduction to the world of men's jewelry. An absolutely wonderful shopping experience.read more
Sherrie Tolliver
Sherrie Tolliver
20:06 13 Apr 20
I went here to buy my wedding band and what an amazing experience it was! They did not try and pressure me into buying a wedding band I could not afford but rather helped me to pick out the exact style of ring I was looking for! I will definitely be shopping here in the future! read more
Justin Peele
Justin Peele
16:58 11 Dec 15
My fiancee and I have had a great experience working with Derek @ Raleigh Diamond. She was able to pick out exactly what she wanted for her engagement ring. We will be back for the wedding band and highly recommend working with Derek -- he really made the experience worthwhile for us.read more
Joshua Hyatt
Joshua Hyatt
13:33 04 May 20